Bungie explains Destiny 2 outage this week

Bungie has released a blog post explaining the reasoning behind an outage of the game this week that’s caused players to lose progress.

On 24th January, Hotfix 6.3.0.5 was released but Bungie later announced it would be taking the game offline to “investigate an ongoing issue causing certain Triumphs, Seals, and Catalysts to lose progress for players”, as per this tweet.

Now the game is back up and running, but players have lost progress in the process and purchases during this time have been refunded.

“We discovered that the issue was caused when some currently incompletable EDZ and Nessus Triumphs were moved from Forsaken into the archived Triumphs section,” explains Bungie in a new blog post.

“To make that change, we used a tool that can move player state from one location to another in the player’s account. This tool is very powerful but requires careful and cautious handling. Due to a configuration error, we accidentally re-ran an older state migration process used for the Beyond Light release. As a result, we ended up re-copying old data from before Beyond Light into the current configuration, essentially undoing certain aspects of player progression since then.